New Jade - Glasgow City

I found this takeout restaurant a few months ago and have been impressed with the quality and portions of the food. It surpasses most Chinese takeout places in the West End. Although the exterior may not be very appealing, do not be deterred. I have returned multiple times and highly recommend trying the meal for two - you won't be disappointed. They are also willing to accommodate any changes you may want. The service is excellent and I highly recommend this spot for a delicious dinner.

I was disappointed with the food tonight. The curry was watery and the chicken was tough. I'm wondering if there has been a change in chefs.

Very disappointed. I have been a customer of this takeaway shop for roughly 3 years. Tonight i phoned a £36 order which took roughly 45 mins to arrive. When my buzzer intercom started to ring i answered it only to see on my camera intercom the grey haired delivery driver standing with his hands in the food eating some before he came up with it. Little did he know my intercom had camera. The reason this was easy for him to eat the food was due to the shop putting the whole big order in a open cardboard box rather than a closed tight knotted bag. When he came to the door i raised this behaviour with him and denied it. But my self and family witnessed it. I then phoned the shop to complain and was told sorry then hung up on me. I then drove to the shop to speak to the manager and was told he believed his driver. In my opinion he knows what the driver done but the manager was annoyed at a large order wasted. Therefore as a manager he done nothing to resolve this. This was extremely shocking and disappointing after my years of custom in here. All i can say is i wont be back and the grey haired driver should eat his own free shift meal if he cant afford his own food. Or maby the Jade should feed him before the shift starts.

I ordered a plain chicken chow mein but they got the order wrong. I went back to the restaurant to inform them, but the young girl at the front desk did not do anything for 10 minutes. Other customers were also confused. The kitchen staff, possibly the manager, came out and spoke to me about specifying "no vegetables", which I thought was unnecessary as "plain" and "no veg" mean the same thing to me. He eventually lost his temper and yelled at me to leave the shop. The service was terrible. The young girl did not seem to understand what was happening, likely because she was not of legal working age. They should have someone older at the front desk to ensure orders are correct. The manager should focus on cooking rather than arguing with customers.

Our ordinary Chinese were closed as Tuesday, can honestly say never takeaway so hot and fresh. Maybe our new usual Chinese generous portions and very tasty.