Panera Bread - Glen Allen

I want to express my gratitude to Donna, the manager, for her exceptional customer service and warm personality. The Raspberry Thumbprints are absolutely amazing! I will definitely return for more. Thank you once again!

The staff at the restaurant were incredibly accommodating. I have a severe allergy to cinnamon, which is quite unfortunate, but they went out of their way to help me. They provided me with a menu to take outside since the scent of cinnamon was starting to bother me. They ensured that my order was made without any cinnamon while still keeping it delicious. I'll definitely be returning, though I'll need to place my order in advance next time! Lol.

The sandwiches are fantastic, and I really enjoyed the flavored unsweetened iced tea! Our cashier was also extremely friendly!

If you're in search of fresh, healthy food, this could be the perfect spot for you. I find the atmosphere to be quite romantic, with great ambiance and lighting. It's an excellent place for a quiet chat, reading a book, or simply relaxing. They also offer a good variety of beverages. The food we ordered was delicious, and they provide condiments like ketchup, mayonnaise, and yellow mustard.

Typically, I wouldn’t rate this restaurant highly. Given the staffing shortages during COVID-19, I expected better service, but that wasn't the case. I received a cup of soup instead of the bowl I ordered, which has happened before, and there was no spoon provided to enjoy it. On the bright side, the food was good. The standout aspect of my visit was Chris, the cashier. He was exceptional—personable, professional, and efficient, managing everything on his own during the lunch rush. His excellent customer service is the only reason I would consider coming back.