Black Angus Steakhouse

Husband and I eat at Black Angus at least once a week and appreciate their good food. We normally both get filet mignon but on this visit I ordered a porterhouse steak which was my mistake. The steak knife was no match for the toughest piece of meat that I have EVER had during my lifetime. It was full of gristle, difficult to cut with a serrated steak knife and was very chewy making it difficult to eat and enjoy. I brought home 3/4s of it to give to my neighbor's dog. The only reason I did not mention my dissatisfaction with manager is because we were taking advantage of a BOGO special and really didn't pay for the steak. Lesson learned, go with what you know to avoid disappointment.

Normal we have a good meal here but this time they COULD NOT get the steak cooked right. The tried 3 times and it was still wrong. The manager even said he didn't know what was going on. Bad experience this time but we'll try again.

The service was attentive, polite, and efficient. The meat was perfectly cooked, and the salmon was excellent. Salad was fresh and tasty. Although steak dinners aren't exactly inexpensive, Black Angus prices were competitive and fair for the value of the delicious meal.

I love this place. Service is outstanding ? and the food is always ? Great.

I place an order for pick up at 6:00pm. Received a text message that it was ready inside for pick up so we drove to the restaurant. Got here and was told that it is not ready and the Manager could not provide a time frame for the wait. Why send a text that our order is ready, if it is not actually ready? We have now been waiting in the heat for 27 minutes as I write this. I know they're busy today, its why we ordered an hour ahead. Again, why send text that my order is ready inside of its not actually ready? 35 minutes later just got home to find our steaks grossly overcooked. Both were supposed to be rare, both are well done. My sister fed her steak to the dogs. Chile mac and cheese, no Chile and has pork on it that is also overcooked. Will not be ordering from Black Angus again and I've called the restaurant six times. No answer. I'm calling again tomorrow to ask for refund. Huge disappointment!