Downtown Social - Glens Falls

So difficult when a business simply fails on so many levels you don 't know where to begin. Let 's just summarize, oh nevermind, here is the whole experience...greeted and seated right away, no wait on a Friday evening. This was the best part of the experience. Our first visit...btw. We waited about 10 minutes after being seated...no wait staff greeting, no wait staff acknowledged we were there. The table of four next to us had been seated ahead of us and they got up and walked out the door, never to be served or seen again. At the time we did not know why, but after being ignored ourselves for 10 minutes we assumed they too were ignored. We got up and decided to go to the bar. We were immediately acknowledged as there were only 6 people currently at the bar with three staff members behind. We ordered drinks and food right away as we had plenty of time prior to review the menu. Then the experience went farther downhill. The house chardonnay was warm. A can of beer however was a perfect temp. So only my wife was disappointed with the beverages! One of the staff members behind the bar was very loud, used F word loudly in speaking to guests, was seen taking shots, and even taking hits off of a vape of one of the guests. This staff member, while indeed was the one who took our initial order promptly, never in 40 minutes again acknowledged we were there or asked us if we needed anything. Another staff member, when asked ended up getting us various items throughout our meal. The meals (a personal pizza and a chicken parm sub) came out within 15 minutes which was good for a Friday evening during dinner hours, but the sub was to come with a side and did not, we had to ask again for it. The server delivering the food never inquired if we needed anything future, nor did the bar staff. The food itself was, at best, easy to forget. The pizza thin crust had little cheese for a margarita pizza, and lacked any real flavor. The chicken parm sub, of substantial size, was severely lacking any memorable flavor, was lean on the sauce, and served on a dried out sub roll. The original bar staff member was the entertainment . This person was loud, making inappropriate comments to guests, appeared to be only concerned with certain target new guests who would catch his eye, and sweated profusely, so much so he would be wiping visible sweat back every few moments onto a rag over his neck. Mind you, the bar was of a very comfortable temperature and was not busy. We felt bad for the remaining bar staff as they seemed to attend to everything the primary bartender seemed to want to ignore. As I noted, this was our first visit, but unfortunately was also our last. If you want flavorful food and a modestly attentive staff experience, our recommendation would be to step 6 steps across the alley and dine with their competitor.

?????My first time there was last Friday may 19,2023 I had always heard great things so I was excited to being family there from out of town..the floor staff&..the DJ was on pointHowever the bar staff was beyond horrible..I've been a bartender for over 20 years in7 different states and I have never had worse service in my life. was 6 of us and we are all a couple hundred dollar drinkers plus food we never made it past the second drink. As I a few of us waiting at the bar for over 20 mins!! They would just walk by and not even acknowledge our presence one guy with dark hair took the empties and just walked away ???We found a place right down the road with much better attentiveness and dropped a whopping 800$ between all of us

We were SO displeased with our recent visit. We arrived at 1:30pm, an hour and a half before they closed on Sunday. We sat outside as it was a beautiful, sunny day and we had just finished a bike ride. The server was so rude and told us we had to order inside from the bar and that the kitchen closed early, so we couldn’t eat. After sitting for about 15 minutes with our drinks, while feeding our baby, the server started breaking down all of the other tables and chairs around us. We were slightly off put but didn’t think anything of it. A few minutes later she came over and tried to close the umbrella that was attached to our table. We spoke up and asked if we could keep it open since we were still sitting there. She said that since they closed in an hour she was breaking down the outside now. We were sitting with full drinks and a baby, trying to shade her from the sun and this server had the nerve to close the umbrella directly over our table. It’s a shame, we live locally and we walk downtown all the time but we have no interest in returning to downtown social after this experience.

We come to the downtown social often. On this one night, a beautiful early spring night, they had outside seating. We were seated right away, but no wait staff came to assist us. Megan (spelling? one of the managers. Came to ask if we'd been helped, then took us under her wing for the rest of the night. She was DELIGHTFUL, helpful, and got our drinks and food to us in record time. We love this place, but love it more now bc of her....

Fun atmosphere and great food. It was the perfect place to meet up with friends. We had lots of room at a big table sized to accommodate us all.Food: 5/5