Dunkin' - Gloversville

Easily the best dunkin I've ever been too. Not just because the store was clean and new but the staff working this morning were the nicest. 10/10 experience.

Dunkin’ workers make for you whatever they feel like making that day

Terrible experience. I don’t usually write reviews, because I get it…mistakes happen. I placed a large order on the app to bring into work. Instructions were not followed. When speaking with the store manger, she provided an explanation about a disconnect between the app and their store as the factor…I get it, but it’s not my issue, why are you explaining internal jargon and processes to a customer? I drove from work to swap out the incorrect items for new ones…no credit or comp beverage offered for the trouble. Staff was goofing off and not manning the counter when I walked in, and the store manager didn’t even come up to apologize in person. Very inefficient operation. I usually order from here at least once per week, but won’t be ordering from this branch ever again.

SLOW service! No consistency with team members. I hope the new one opening is better

Just like every Dunkin in the area. Nothing really exceptional about this location. However, I do prefer the Johnstown location over this location as well. Johnstown Dunkin appears to be a little more consistent with their product when compared to the Gloversville location. I do suggest this location to others, just remember it's not the best!