Pizza Hut - Gloversville

I've gotten sick almost evertime I order here. Maybe twice a year, because I think it's coincidence. It's not. I remember being offered a job when I only went in to pick up a pizza. It was being run by very limited staff who were trying their best. Didn't make me feel any better after eating the pizza though. In a pizza crazed town like gloversville, there are MANY places that CAN and DO ,out pizza the HUT.

We always do delivery and so far drivers have been timely. Around 30-40 minutes and they are always courteous with food still being hot. Usually food is good and made correctly. Tonight they had an unlimited topping deal but I only wanted meatballs and pepperoni. So I ordered extra meatballs and sausage. But this is how it came. Very disappointed.

Ordered two stuffed crust pizzas. I will never go back again. I regularly get them so when I received these two and the crust was hard as a rock and paper thin...I called. Know what they told me, that 's how it always is and that was it. NO IT IS NOT. It has NEVER BEEN LIKE THIS. Imagine how angry I was as I got these for my daughters first birthday party. The crust was also extremely dry and hard as a rock. That is not how stuffed crust is supposed to be. Furthermore, the cheese didn 't even cover the whole pizza. Which also never happens, pizza hut has always given me enough cheese. For a $28 order...this is a disgrace. The customer service at this gloversville place is also TERRIBLE. I will never go back.

My order came and was not complete when delivered. I tried to get them to make it right by sending the food. They did not. Said there is no way to send food on an order that is no longer active . I wanted the food since I had company. With that said she wouldnt let me speak to manager and would not even give me his name. I asked if she would at least call me to let me know if she could issue a credit. she told me she is too busy to make calls. I was so upset I couldnt even eat

Ordering online was easy and quick. The delivery was fast and the food was hot and delicious.