Holiday Inn Express Grand Island Niagara Falls, An Ihg

Beware bed bugs in room 211. I did like the front desk receptionist. I dont know why people put bad reviews on the front desk receptionist. I didnt have any problems with that. Also the housekeeping needs to clean up better. I spoke to andrea the housekeeping manager I told show her the things that they need to focus on. I wouldn't stay here again because of the bed bugs. And the pillows are very hard too. I got bites allover my body and my son too. We drove from san Diego California to buffalo new York because I'm in the military. I wanted stay in the same hotel until my departure. But I got this problem with bed bugs so I did booked with the staybridge. I'm a diamond elite member from IHG I stay on many properties since I travel alot I dont want to have a bad experience like this again.

My first time staying at this hotel. My honest review on this hotel is that it is clean, it has lots of space in the room, and friendly staff. Breakfast was okay, they had the basic breakfast stuff nothing special. Only thing i didn’t like was crossing the bridge to go back to the hotel from Niagara falls, there is a toll booth. So keep in mind this hotel is right next to a toll! 4.5/5 review.Rooms: Spacious roomsNearby activities: 12 mins from Niagara FallsFood drinks: This hotel has a roof top bar/restaurant on the 4th floor. Great food

Awesome hotel. The rooms are amazing clean and the housekeeping was awesome. The receptionist was a younger lady with glasses and was very kind and helpful too. The location is a little cut out from other areas and looks more like a business hotel. There are also a lot of handicap accessible options too. Would totally stay again.

This is out in the middle of nowhere. Easy to get to Niagara though. Rooms were decent and roomy. Same as bathroom. Loved the walk in shower. Breakfast had a lot of variety and was decent. Rooftop bar was nice addition. We felt safe . If your looking for somewhere to stay not in the madness of Niagara this is it.

This Hotel was Awesome! Good Breakfast. Staff was Welcoming, Room was Comfortable. Also Close To Niagara Falls. Thank you!