Chili's Grill - Grand Prairie

Just like all other restaurants, they have become over priced. The food was meh. Fries were cold and tasted stale. The brisket quesadilla was good but the bbq sauce was powerful and very sweet. The chicken was ok but not the best. The street corn wasprobably the best tasting item on the plate It wasn't very busy at that time so im not sure why the fries were not better.

I sat at the bar and tried the bacon rancher sandwich, which was delicious. However, after my food was brought to me, I didn't see the staff again until I asked for my bill. I had to eat my fries dry because they didn't bring any ketchup. I typically love Chili's but I don't plan on returning to this location, even if they offered a free meal.

I am not sure what is happening in the food industry lately, but my recent experiences at this Chili's have been disappointing. I used to order from them 1 to 2 times a week, but after being shorted several items last week and experiencing a long wait for my curbside pick-up tonight, I am done with them. Despite arriving 10 minutes early, it took a while for someone to come out and get my name. After waiting an additional 20 minutes, I went inside to inquire about my order. It turns out that the bag I had seen sitting there the whole time was actually mine. The food was not hot, as I had hoped, and the nachos were inedible – cold and soggy. I am frustrated with this experience and will not be returning to Chili's. (I have attached a photo of the disappointing nachos.)

Took about 10 mins to be seated host was rude not to busy but was lunch time).waitress came over took our drink order and food order, got fajitas asked for well done, we?re not well done, didn?t bring out the beans that go with them, tortillas werent evenwarm, also ordered wings were meh. ???????got free chips for being a rewards member we?re just a bunch of broke chip prices,salsa was saulty. Drinks were brough out with our chips make that one drink the other drink wasn?t brought out till after ourentrées) anyways we paid to leave, and waitress took the tablet when I was about to fill out Survey. So I just left. Last timewe were here we waited more than 15 for any one to acknowledge we were there were only two other tables seated it was fairlyearly) Finally we?re told they were cleaning up a table and they walked to the back, came back out and never sat us so we woundup leaving. I personally woundnt recommend this place.

We arrived at Chili's around 9:30 and found it to be busy but not overly crowded. Unfortunately, there was trash scattered on the floor, which should have been a warning sign for us. Despite being seated promptly, our waitress seemed more interested in discussing things she missed than taking our order efficiently. She forgot to put in our appetizer and neglected to add guacamole to our brisket quesadillas. We never received any silverware or napkins, and the brisket pieces in our food were mostly fatty. The burger was also served cold. The only redeeming aspect of our meal was the fries. Overall, we would advise others to reconsider dining here.