Starbucks - Grand Rapids

I don't think I can inform them privately so I have to do it here. I am frustrated that I just spent $5 on a big mocha wrap that I specifically asked to be just a pump basic instead of three. the young man who accepts my order, said he understood my order and I apologized in the window that he was so thorough in my description, because he seemed somehow irritated when I described the basic as a clear liquid sugar added to the drink. he said he was under

Baught the Carmel macchiato and it was good always love specialty coffee's

Our barista, Faith, did an outstanding job! We would love to see her again. Our drinks were made quickly and perfectly!

I've been noticing some issues with this restaurant lately. The customer service has really been lacking; the staff often doesn’t acknowledge customers and instead continues their personal conversations. I've also encountered multiple instances where I ordered a brewed coffee, only to find that there was none ready. I had to wait for them to brew a fresh pot, which really affected the overall experience. It would definitely help if they displayed a greater sense of urgency.

Everything was good, but I ordered a cafe mocha with oat milk, and they served me something else instead.