China City - Grand Rapods

! VERIFY ORDER TOTAL ! 2 chicken/rice dinnersONLINE PRICE $9.99eaIN STORE TOTAL: $33.Tried to ask questions she walked away while I was speaking plus the CHICKEN WAS DRY!

Best Chinese in Kentwood! Portions are big and price is affordable

They've been my go to Chinese take out ever since Jade Garden closed

This place has really improved tremendously. Great food! I highly recommend their almond boneless chicken. It is so good. It use to be too salty, but its perfect now, and the father and son are very friendly. 5 stars!!!

Ordered pickup online through doordash website off of google maps (not through the actual doordash app). When we got there, i sent my friend in to pick it up. They were asking to see a doordash receipt, which my friend didn 't understand at the time because the woman was not speaking english and had a heavy accent. The woman got frustrated and started yelling at him until he came back out to the car. I went in, confused why they were yelling and didn 't give him our order. I tried to go in and explain that i just wanted to pick up my already paid for order, the woman was clearly frustrated and started talking quite loud trying to get her point across and a man came over, who spoke enough english to help me understand what the problem was. Since i ordered through google maps and not the actual app, it took me a long time to get things the actual doordash receipt pulled up on my phone, it didnt help that i had poor cellphone reception... i tried offering to show my ID and verify my phone number, i offered to show the text confirmation doordash sent me, proving that my name and info matched the order. They refused, they only wanted to see the doordash receipt. I have NEVER before been asked to verify anything more than my phone number when i go to pick up an order anywhere else. Eventually, i was able to download the app, and they gave me my order. They didn 't even apologize for how they treated not only me, but my friend as well. Got back home, and the food was cold and subpar. The entire experience we had completely ruined what was supposed to be a nice little treat.