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Contribuisci feedbackOne of the better DQ's I have ever eaten at . They have not let me down yet like some places have post COVID.
When this Dairy Queen is open, I often find myself being served by an employee with the dirtiest hands and fingernails I've ever seen. It's unacceptable for anyone to serve food with hands that dirty, and unfortunately, this has been a consistent issue with a regular staff member. I reached out to Dairy Queen online about this a few months ago and was told that the local franchise owner would be made aware of my concerns. Tonight, I arrived again at 9:47 PM, only to find the drive-through closed while young employees stood inside, socializing and looking out the windows. What a disappointing reflection of a local food establishment.
Super nice people, got food fast. I ordered a classic #12 spicy chicken sandwich and the manager made sure I really like hot spicy food before purchasing. He also gave me an idea of how hot it would be. He also was very good at making sure the tableswere nice and clean.
After a 15-minute wait just to place my order, the employee who first acknowledged me rudely told me to wait. I ended up waiting another five minutes before being assisted by a different employee, who wasn't much kinder. Instead of taking my order from the staff preparing the food—who, from my 20-minute observation, were not washing their hands or wearing gloves while handling food—the new employee asked for the names of the last two customers and then walked away. During my wait, I took several pictures and videos while enduring a foul odor that made me feel nauseous. I will be reporting this to a health inspector and Dairy Queen, along with the evidence I collected. This place is absolutely revolting!
I've visited this Dairy Queen location several times, and I couldn't help but notice a change. In the past, every time I walked into the store, there was a strong smell of feces. However, over the last few months, that unpleasant odor seems to have disappeared. Whatever measures you've taken to address the issue, please keep up the great work!
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