Mcdonald's - Greenwich

Terrible customer service. Waited 25 minutes for a milkshake with no action from the staff, who were just walking around aimlessly in the back.

The service at this restaurant is pleasant. I waited 16 minutes for a breakfast wrap, but it seemed like the staff were moving slowly and not very efficient. They should work on moving faster and being more efficient.

I can't even give this McDonald's one star. It is the worst McDonald's I have ever been to. I waited in the drive-thru for over 15 minutes just to place my order, despite there only being 3-4 cars ahead of me. Four cars in front of me ended up leaving because they didn't want to wait any longer. When I finally received my food, it was cold, the fries were disgusting, and the cheese bites had black bits on them and tasted like fish. The girl who took my order was extremely rude and slammed the window on us. The two girls who gave us our food through the window had to ask us what our order was twice and still seemed confused. I had to take my ticket from them and read my order out loud so they could organize it. I'm not sure what is going on at this McDonald's, but I will not only be avoiding this location, but all McDonald's from now on. It is clear that there are no standards for staff training. I am extremely disappointed. Another car that had already gone through the drive-thru once had to pull up next to my car and speak to the two girls because they had messed up their order.

I ordered McDonald’s for 7 children, we waited over an hour to receive only 3 meals, NO drinks and for the driver to say the last delivery was missing food aswell it’s not his problem and walked away. I have then had to drive to McDonald’s to rectify this, not only have I had to pay for this food/delivery I have then had to reorder the 7 meals. Now being out of pocket twice, Uber eats weren’t helpful with refunds and said that I wouldn’t get the delivery charge back nor a full refund as the driver head delivered (not even half my order). I will never use Uber eats again. I was also told that McDonald’s had received a number of issues with delivery’s this evening that they would give 2 bags of food but people had called to say they had only received some of there order. NEVER AGAIN WILL I USE UBER EATS, will be sticking to JUST EAT!!!!!

I ordered food and it said it would take 20-30 mins, ended up taking 1 hour 15. When it arrived the chips were half filled, one less chicken select than what i ordered and a 3/4 filled drink. Tried to get a refund but they just didn’t pick up. Save you money and spend it somewhere else.