Rally's - Greenwood

We ordered 2 of their chicken boxes, I think they were called. Basically it was some chicken bites and fries with choice of dipping sauce. The chicken could have had a little more flavor but overall they were fine for what it was and the fries werefresh and hot with a decent taste. This was nothing special but what do you expect for drive thru fast food right? We ate it andwere satisfied and this was the goal. Will I go back? Sure if I'm driving, hungry and Rallys is right there I'll stop by again.This is the first time I'd stopped at any Rallys in close to 20 years since the last time had been in Terre Haute at the Rallyson 3rd and Wabash where I had a car load of children and needed to feed them quickly and inexpensively. The food for thechildren was as ordered BUT my burger left a lot to be desired, namely the burger patty...there was none. YES believe it or notmy burger had the condiments I had requested BUT no burger patty. Unfortunately this wasn't noticed until we were way down theroad, far enough that it wasn't worth the gas to turn around and go back, wait in line and then HOPE they believed me cozfrankly I almost didn't believe me and it was MY dinner. Anyway I'd avoided eating at Rallys for some 20 years because of this.The reason Rallys was picked this time around was simply because it was on the same side of the road we were traveling on inrush hour and had I gone to a place across the street it would have been nearly impossible to cross back over in all that bumperto bumper traffic, as well as the fact my grandson said it would be ok.

I ordered door dash. Order was missing an item. I drove up there around midnight. Employees were arguing in the kitchen. Asked the box for the manager I spoke to. Rudely was told to go to the other window. Drove to the other side. Remade what was missing.The chicken sandwich was cold in the center. Didn't ask for that to be remade, becasue at this point I was done. Being 18 weekspregnant, I had to get out of the car and walk around to the window becasue no one would walk to food out. I remember this placebeing better. Hopefully it's changed by now.

Waiting for the trip thru for 10 minutes. no body has taken our order. the two cars behind me and I had to go without ordering food. there were 3 people laughing in the inner and doing nothing. it's just sucking because of this kind of people a business loses its turnover.

If you are a rewards member, don't bother trying to use them here. Had a coupon for the new XL fry that literally has an expiration on it and couldn't use it. Was also greeted with a very long list of items that the restaurant was out of. You'd think that if your rewards members came to show you a reward that expires within a day, you'd have some way to honor the reward and keep your customers coming back. Sadly this is the closest Rally's, and was also the most disappointing.

The order was screwed up. Ordered deep sea double. Got it home and it was a single. Tried too call the number on the receipt twice no answer left a message.