Catch - Griffnock

Stopped by for a takeaway fish supper tonight. When Catch first opened it was a go to place, however the last few times were disappointing. So I decided to give it another try. The chips were cold and greasy and the medium fish more like a small imo) was also limp, not a crispy batter and tasted “old”. Not cheap and I had to throw it out. I won’t be back.

We ordered food to take away and collected it. The fish and chips were ok (ish) but the chicken tacos were disgusting. It was over £5 for one and both were in edible and swimming in oil, plus no sauces or salad included. Sent an email to head office with some feedback and an extremely late and poor response. This place clearly doesn’t value their customer base.

My teenage daughter and her friend both went in at 7pm on Saturday 3rd for a sit in meal. Both well dressed and from a good area but more importantly have been there many times before. They were told by the staff behind the counter that there were no tables yet clearly you could see there were loads. Shortly after several people came in with various group sizes and asked for tables and they were all welcomed so clearly not booked. My daughter and her friend didn’t even get their takeaway in a timely fashion. Their food seemed to have been forgotten about. They had to sit outside when they finally received it having spent nearly £20 on it. What an appalling way to treat people. She has been in several times before as I said and has never been treated like this. If you own Catch are you happy with the way you have treated these customers? Age should not be an excuse for this or is this your policy that under 18s are not allowed to sit in without an adult?

We booked here to then get a phone call the next day telling us their booking system was down and they could not accommodate us. We have made plans to meet with family. This was to be our first time trying here and we certainly would not attempt to try again. Bad customer service!

Actually visited the Netherlee shop, didn't see a space for this one on TripAdvisor. Distinctly average. For fourteen and a half quid, was expecting something extra special and was sorely disappointed Way too much batter, not enough fish. Took a bite hoping to have a lovely bit of fish, instead got a mouthful of empty, greasy batter, yuk! Chips ok, nothing to get excited about. All in all, an expensive fish supper which certainly was not worth the money