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Contribuisci feedbackThis place is a well oiled machine, the person taking the order was very courteous, no rushing what so ever. Smiled the whole time at the window and was very pleasant, the food was prepared very Good!! enough salsas for 3 orders!
Worst service ever around 10:30pm on 7/4/24. Rude children working there
Amanda H, was absolutely amazing! I had a Uber Eats order and I had a couple of questions. Amanda had all of the answers and was extremely helpful!!! Y’all should be so proud to have her on your team! With her costume service skills I would steal her in a second! Amanda H, I truly appreciate you and thank you!!!
The supreme Crispy tacos costs only $1.99Ea and came with a free drink for seniors. When I got home I was surprised why I was charged $6.58 for it? Was so hungry to even chk my receipt. But it's OK I'm just reporting it why a big difference. It was a cashier who took my order not thru the digital order portal.
Edited on 06/18/2024 after an order placed this day This location has such a hard time making itself look good. Two of us attempted to place the tuesday drop order and discount today. Only one of us had the app allow the code to work. In a separate app the code was applied but the discount was never applied. Therefore it rang up at regular over $5 price and since it was not ringing up right, that order was cancelled and one of us didn 't get the deal today. That part isn 't the locations fault. This next part happened while I waited for my order to be prepared. A person ahead of me got called up for their order to be ready. An employee met him away from the counter, handed him the food bag and gave him a fist bump while wearing sanitary gloves. They exchanged words and the employee dashed back to the preparation station and began making the next order up without removing the gloves that became unsanitary after bumping knuckles with a customer. This was right before 7:30 pm 06/18/2024. Check the cameras and make sure your employees put on clean gloves when preparing peoples food. That is pretty nasty. No one knows where those hands were. Previous order review from 06/11/2024: Two of us decided to take part in the Tuesday Drop special. It requires signing up in the app. Then being allowed to purchase discounted items during a limited time every Tuesday. Sometimes it is merchandise, most times it is a food item. On 6/11/24 it was a cheesy gordita crunch normally around $5 for a discount of $1 tax. It sounded like a good deal to try the item. Two of us got one each through our app. We placed the order to go, got home ready to eat and BAM(! jaw dropping disappointment. I was shocked because the portions were non-existent. The meat was barely there, the lettuce and cheese was barely there. It didn 't even fill the taco shell halfway. If the purpose behind the Tuesday Drop is for customers to experience items at a discount then the portions should not be minimalized next to nothing because of the discount. This item normally sells for over $5 w/tax. If I were to pay $5 for what we received today I would 've demanded it be remade. Last year when I expressed the huge difference between the advertised photos and the actual portions I was told by a manager that the portions of food were dictated by the company. Each portion is allegedly weighed out. This happened while I had issues with this location last winter using a Nacho Fry Pass. Which is not worth the discount because the portions of fries you receive are always underwhelming. Otherwise, out of the four Taco Bell locations along (1 Collins St, (2 Cooper St, (1 I-20/Green oaks, the Collins St location is sanitarily the cleanest. The Cooper St locations have employees who don 't prepare the food sanitarily. Either touching their pants, their ear buds or playing on their phones in between making orders without washing hands or changing their sanitary gloves. The I-20/Green Oaks location will just mock you out of sight from their preparation area and then laugh about you requesting an item be remade. Like they find it amusing that you are not happy with their nonchalant preparation of a product that they could care less about. Which makes me nervous because you cannot see them prepare the food so you don 't know what they are doing or if what they are doing is why they are laughing. It 's really disappointing because nobody takes pride in their work anymore. Companies view customers as expendable and employees have no ambition or incentive to do a good job. In summary, if you insist on having taco bell the N Collins location is the most sanitary but portions are not worth the discounted or regular price charged. I am a firm believer that the photo advertisements should adequately represent the items customers receive. Otherwise I believe it is false advertising and/or bait and switch. All for the fact that we customers are not receiving what we are shown/told we are buying. The prices keep going up while the portions keep going down. That 's a recipe for disaster.