Starbucks - Guildford

Coffee was ok but the restaurant was filthy dust and rubbish from the previous day on the window ledges and the floor was very sticky the staff didn’t seem bothered by anything would never return here again there are much better places for coffee in Guildford than here.Environmental health needs to visit this place

Insanely slow, uncoordinated, too busy chatting!!! I was the only one waiting but that took 5 mins to even ask for my order Hardly busy in the shop. Sarah, gabby and Chloe, were too busy chatting and they look like they were running around like headless chickens, tbh not doing a whole lot. Lots of customers were complaining about wrong orders, to my surprise…not…I didn’t get what I asked for Disappointed none the less!!

Six people behind the bar, dirty tables, long waiting for the coffee, no napkins, full bin and paper cups.

Oh Dear! Popped in for a takeaway coffee. The staff were like a group of completely inept grumpy teenagers who were woefully and painfully slow and very rude. Their workspace was chaotic, untidy and like a sixth form common room. They were all floundering and none of them appeared remotely happy or motivated to be there. Sunday mornings are always busy. There was only one till and the girl operating it was also serving food. There seemed plenty of staff but not one of them was focussed or even appearing to care. Don’t bother with this place. Head to Nero’s on North Street. They do it properly.

Bought 2 drinks yesterday 25th JAN. 2022. Server wrapped his hands round the top of the mugs whilst picking them up. .This person was training another colleague, so was obviously in charge.. This behaviour has totally put us off returning to this establishment. Staff member needs serious retraining.