Barnwood - Gurnee

We were there for thanksgiving dinner. We could only book 8:30PM which was fine since we were out of options. The food we ordered was taking 50-55 minutes. The food was Not hot since it had to be sitting in the kitchen for a while. Food taste was just okay.

Worst restaurant experience ever. I was served room temperature meat, and when I complained I was refused to speak to the floor or kitchen manager. Eat here if you're willing to get sick

We have gone about 4 times. The wait once seated to get drinks and food is always ridiculous. The drinks are overpriced. The food is too but it has always been yummy and well made. We keep going back in hopes of better service. Our waitresses and waiters have always been kind and its not their fault but it's exhausting... probably our last try tonight. It's a bummer because it's a convenience to have it in the hotel. We even took something to go once... don't do that. The quality was no good. Disappointed.

My wife and I started coming to this location even before it was Great Wolf Lodge and the present Barnwood Bar and Restaurant. It was called Key Lime Cove and the restaurant was another name. Before visiting Barnwood I reviewed most of the reviews and many customers had different impressions of the facility and I wanted to judge it for myself. After making reservations we entered the restaurant and there were about five customers in total there. I noticed immediately that it was very dry and the lighting was not appropriate. As we were not greeted by a host we walked over to the bartender, who seemed quite dry-faced and unfriendly. He asked if he could help and we said we had reservations for two. Soon a waiter came from in back and seated us. He was very friendly and professional. The menu was very limited and the prices were truly steep for a small water park setting. The food was pretty good however basic dinners of baked chicken and vegetables for me and braised pork pasta for my wife along with two drinks cost us $84 with tip. The food was far too overpriced. Although the restaurant and food were far better than the other reviews had expressed, the decor and ambiance were truly lacking. These meals would cost no more than $45 at restaurants like Cracker Barrel! In addition, as the bar staff are many times the first to come in contact with the public, a more friendly attitude would go a long way. Rick Rodgers Vice President Retired Menomonee Falls, Wisconsin

Food was gross. Nasty. First bite of bacon, I ran to the rest room wasn't sure I would keep down the eggs I ate. Just about every table there was a lot of food waste and knew why. The eggs were okay. I eat protein for breakfast and no processed carbs. There were many of them. Biscuit and gravy, donuts a plenty, pancakes, toast, think bagels too. Fresh fruit which was all empty but a spoon in each dish which was a challenge to get any. Yogurt and cottage cheese, sausage (cold) and bacon was so bad nobody ate except those that doused theirs with hfc syrup. Price for this nasty food. $20 plus drink plus a 20% forced gratuity fee. And $10 for kids. My three year old ate nothing. Drank her $4 cup of chocolate milk. Service was nice enough. Considering they rarely were there to serve us. I got only one cup of coffee. Never came back to refill.