Baskin-robbins - GWYNN OAK

I visit this store on the date listed below. I was told that thru did not have any brownies which they never do. After that I was asked to hold on I set at the speaker for 10 minutes. We someone finally did come to the speaker he was very rude. And did not wait on me. He told me to have s nice day, after I told him I was upset because I was sitting there that long. I pulled to the window and all the lights was off and no one came to the window. This was the worst experience I ever had at any restaurant. Not only I didn't get waited on I was disrespected. I mean what happened to good customer service. I will never go to this location everrrr again.

Extremely polite. Orderd milkshake and what I got was correct and tasted good. Went thru drive thru.

I would say that the service was horrible but I got no service. My wife called and asked them what time do they close on Sunday and she was told 9PM. I arrived at about 845PM and after sitting at the order board for a few minutes, I pulled up to the window and was told they were closed. The owner needs to be told that his emoyees are losing him business by closing early.

Me : pulls up at Baskin Robbins drive through around 3:40 pm today

I arrived at 10:35 pm to place my order at the drive-thru just to find out that they were closed. Online they're saying 24/7 ...don't have it as 24/7 when it's not ..the time it took me to drive there I could have got it somewhere else. It was a waste of gas and time.