Jack In The Box - Hacienda Heights

Entrance is very hard to turn into since it's on high traffic street and located right before the freeway. Food was good cooked well but the Iced Coffee for the price and size was horrible. It was supposed to be vanilla cream and it was bitter and bland. The girl served it from the same pitcher that was in the fridge possibly sitting there all day. Do not get the coffee. Drive thru area is big. Indoor is decent size and open for indoor dining.

Every time I visit this location, I am reminded of just how terrible the drive-thru service is. If you're determined to go to Jack's, I recommend looking for another location. I've been here four times in the last five months, and the experience has never improved. The wait is consistently excessively long, and the staff taking my order often give the impression that they have more important things to do and that I’m a burden. I'll definitely remember to head to Tacos Mexico next time.

Nice people, quick service but not always accurate or good quality of food. I will remind myself again not to go here again, the people are kind. However there's always issues with the food, from over cooked, undercooked, vegetables gone bad, etc. Once or twice would be okay but it has happened so many times already and never want to do a refund. Which i would of actually prefer than have another issue when they remake my order. Nice people but the food quality is not good.

If you've eaten at a Jack in the Box before, you will find what you have come to expect. I have come to expect disappointment a few too many times to give this a high ranking. I wanted chicken strips tonight, and they did not have them. On previous visits, I have tried to order late at night, because it's one of the few 24 hour restaurants near me. Except, it's apparently not 24 hours. Multiple times I have visited late at night only to be turned away. Finally, and this is not the fault of the managers, but the location of the restaurant kinda sucks. It's difficult to get in and out of, and it's always got traffic congestion. All in all, sometimes you just want Jack in the Box, and this place is the closest one. But that doesn't forgive the other issues with this place.

Jack in the Box is supposed to be a place to grab a bite but it seems this location is always sold out of tacos ? ? I don't understand but this has happened already on quite a few occasions. I'm really debating on trying a different location when in the area. Overall, staff very friendly and food not to bad.