'ono Poké - Halton Hills Canada

Do not walk in. Owner is very rude to walk in customers. Restaurant has no sit in area and the space is shared between a Chinese fast food and the poke bar. Both are owned by the same owner whose focus was on attending delivery orders for the Chinese fast food section only Walk in orders were ignored and you would be told to stand in front of the poke bar where no one was attending to poke bar looks rundown with all food covered and no one could see if the ingredients were fresh Really skeptical about the freshness of ingredients with no order of poke bowl throughout the whole time of us waiting Was asked what free pop we would like, but we said that we don’t drink pop so we asked if we could have a little bit more of one of the ingredients, we got a blunt ‘No!’ from the owner While waiting, we heard the owner tell the staff, whom we initially asked about the ‘pop replacement’, that if customer asked any questions, just say, ‘No.’ Hearing about this type of ‘Customer Service’ training by the owner, plus with 20 minutes of waiting, we walked up and asked for a refund, the owner looked extremely puzzled. He did not know how to perform a refund! Instead of telling us directly that he didn’t know how to do it and perhaps get our simple order done quickly, he walked away without saying anything and proceeded with continuing with making delivery orders When we asked how much time to wait as we were in rush, he awkwardly said, “2 minutes… no… maybe 3…”. He had no intention to attend to our order at all! We finally demanded our refund and we finally got cash instead If you don’t like walk in customers, put up a sign saying ‘Delivery pickup only. Please place order online.’ and we would have gotten your message. At least this is respectful to your customer. Do not understand how they get this rating. Perhaps for other locations? Definitely will not return

Extremely rude workers with zero ounce of professionalism. Girl at the front doesn't even know how to greet a customer, guy taking orders has no idea how to take an order. Otherwise, food is really good.

Love this poke bowl here in Georgetown...fresh, tasty, healthy options for people who likes salad, protein and different kind of food varieties. Highly recommend ? ?????Parking: Near Metro in Mountainview rd. Georgetown

Omg!! Order from them now! Freaking delicious poke bowls! Best I ever had! We just ordered Uber eats I got the tofu and avocado bowl and my husband did the build your bowl and loved it ate it so fast! He likes the spicy mayo sauce. I love my honey onion sauce. Fresh fresh fresh ingredients, healthy and tasty. Great flavours and fresh and tasty! You won’t regret it. It’s pricey but worth the price. Will order this again! Beats any junk on Uber eats after a while you’re sick of the same old stuff on there. Will order again! So happy right now! A lot of the times after Uber eats you feel gross and have regret not this time!!

Called right before close. I was craving and they waited for me. Amazing everytime. Thank you guys.