Se7en Oceans - Hamburg

Dear Se7en Oceans Team, thank you for the very tasty evening in your fantastic restaurant. We were skeptical about whether a visit to a Michelin restaurant in a shopping center (EuropaPassage) would be worthwhile. Only in terms of environment/touches. Our doubts have been refuted. The restaurant is well shielded and the view of the Alster stands out. The restaurant manager Guillaume did a great job. Charmed, from the subject, accommodating, a short chat not neat and with the necessary pinch of humor. You don't always have this kind of gastronomy. And what are we supposed to say for dinner? Here we want to express a great praise. The ingredients have been allowed to speak for themselves and our impression was that not too much spices have been worked so that the tastes of all ingredients can unfold variedly, on the point and greeting from the kitchen to the dessert a true taste experience. The crown at the top was the optimally matched wine-growing line. Merci beaucoup!

Excellent service, very good food, delicious wine, beautiful view!

All dishes were a taste experience, the Taster menu is highly recommended.

We booked ahead to inform the restaurant of dairy and gluten allergies. The management (thank you Guillaume) took great care to learn about us and provide well adjusted menu options. The menu comes as a chef's menu with choices on the number of courses and a choice on the selection of main starter which are naturally punctuated with interesting amuse bouche. The goose liver accentuated with black cherry made a singing delight of sweet savory juxtaposition. Belly of tuna tartar was brilliant. The chicken main dish outperformed in flavour against a very modest plating, while the fish dishes were convincing on all fronts. The deserts had a creative use of spice and impressed me too. The paired wines were all very enjoyable. The service was excellent without being overbearing. The restaurant has a great view over the lake, but ultimately it is a bit quiet and without much energy to it, so simply put they'll provide great food and drink and you need to bring the party. A worthwhile culinary experience.

We regularly dine at Michelin Star locations (1 3 star), and often travel specifically for the dining experience. We prepaid by bank transfer for Christmas Eve dinner at Se7en Oceans, eager to test their new Michelin Star. However, after 1.45 hours we had received one of the four courses, most of the restaurant had no food. The manager was rude and unhelpful, as well as disrespectful to us and other tables complaining. The restaurant was terribly understaffed for a special holiday dinner with only two wait staff for the whole restaurant. While our server was charming and doing her best, she could only work with what she was given by the restaurant mgmt, which was very little. We left and paid the drinks bill after two hours and one course, with no offer of any refund or apology from the manager. The restaurant was in the meantime trying to get us to order our second bottle of wine between two people, after 2 hours with almost no food. Why this place has a Michelin Star is a mystery, while the first course was good, the service and location is not. I therefore cannot rate the overall food experience. Be aware the restaurant is in a mall across from a Pizza Hut, in a dining room attached to their mainstream restaurant. The dedicated elevator (shared by a gym) had a massive cracked glass door taped with caution tape, and there was no welcome on arrival we had to find our own way. I would highly recommend spending your money somewhere else and giving this place a miss.