Bojangles - Hampstead

The young man behind the counter was rude, ignored us, arrogant attitude and we had to ask him if he was working (we were the only people in the restaurant). I refused to pay them any of my hard earned money with an employee showing such disrespect and anonservice attitude. We left without eating.

Came in around 7:45PM and employees were hanging around in dining room area. I asked what time they closed and was told 10:00pm. Ordered our food. Waited for 20 minutes and meanwhile all employees had disappeared. Only saw two people from time to time.Place was nasty. No tables were clean. Trash cans were all pulled out and had no garbage bags in them. And the front where theykeep all the sides, pans had been pulled out and caked on food everywhere. Even if they were closing in two hours, I have neverseen a fast food place this disgusting at the end of the day. I?ll never come back to this Bojangles due to their sanitationissues. Ended up getting our money back because it took to long and was turned off by how disgusting it was. The employees werefriendly though. Management needs to clean this place up.

Slowest Bojangles on the East Coast. I sat in the drive thru over 15mins for 3 cars. Their prices are higher. A 4 piece supreme cost almost $10. This is not my first experience with poor service here. Lesson learned this time, I will not be back.

Lady upfront does not have the right temperament to be in customer service. I spent $16 on two meals and I can't even get a single sauce without charging me extra? Food is already overpriced for what you get! This is crazy! Every time I come herethere's an attitude problem; don't stop at this location. I am done

OK, so I stop at least once a week. Sometimes they get it wrong but not often. My problem this morning was, I should not eat 2 biscuits but I love theirs. Rather than ordering 2 ham biscuits I ask them to put both hams on one biscuit, keep the other one,I dont want it, I will throw it out, save it for someone elses biscuit. WOW!!! Did I get insulted!!! Its supposed to make theline work more smoothly ', she said and this makes it harder . I said, How does it make it more difficult to slice ONE biscuitrather two, and but 2 pieces of ham on it and wrap only one biscuit? She asked rather rudely, Have you ever worked fast food? WRONG QUESTION!!! I replied, actually I have, plus I managed 3 restaurants and then managed 3 school cafeterias at the sametime so I know what stressful food service is like, but more importantly, I know what customer service is like . There was noreceipt for the survey so here it is in public. That episode nearly caused me to me to lay into her because of an anxietydisorder I have. It was the nasty attitude. What has happened to cordial service when fast food workers used to be happy theyget a paycheck and they said, THANK YOU ? They gave me 2 biscuits anyway. I left it on the counter. It could have saved them alittle time and money, but it took more time for her to speak to me than it would have took to just fix my order. PLUS, I mightadd, if a fast food chain wants their food fresh, great quality, a good customer service, I would implement a program aboutLISTENING and caring if the customer 's order is correct. RANT OVER, My double ham biscuit was good, but I do not like theircoffee since they changed it years ago.