Dunkin' - Hanover Park

Terrible disgusting service. They charge you $6 for a macchiato and then they don't even know how to make it. This would not be tolerated at Starbucks. I think I'm going to delete this app and never use Duncan again.

Today at 12:45 pm i purchased a large black coffee and half a dozen donuts. They were the worst. They both made me vomit over and over again. I attempted to call there store and they conveniently do not want to answer the phone because they know they arepurposely getting people sick. If this happens to you dont put up with it and dispute it with your credit card company.

Lobby closed daily the drive thru is the only way to get anything and it takes 20 minutes to get a single cup of coffee. Since the lobby is closed so they don?t have to deal with us peasants you can?t even go inside. Every other one I go to lobby is openpeople in and out this what keeps you out so they don?t have to listen to you complain. Asked Corp for a video call so they cansee what we are all going through. So far thier open to be on camera and sit with me for 30 minutes let?s see if they followthrough.

This is by far the worst dunkin in the area, staff is super slow, orders are always wrong even when ordering through the app with specific instructions. Staff isn't trained properly or shown how to make very simple drinks. If you want to go to dunkin,avoid this one.

I don't know what they did but they made my ice coffee so bitter I couldn't even drink it. When I go to the other dunkin donuts I ask for the same drink and it taste 10 times better.