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Contribuisci feedbackI LOVE THIS PLACE. They dont attempt to make coffee lol. But at least they are honest about what they do. They make the best pizza. They listen. They care. The manager is the sweetest man, if something isnt right he puts it right. Lately found a gem called Aysha, hope she wont mind me mentioning her by name, she is a STAR. The manager is a STAR also. The flavours are great, the pizza is quick. They communicate. Whats not to like. If ever they slip up please give these people a chance, because they care enough to put things right. There was one blunder once and ever since then they do their total best to make sure everything is fantastic. THATS all people can do in life, we all make mistakes, but humility and sincerity and offering to put things right puts these folk high up in my estimation. Thanks guys.
I ordered from this restaurant a week ago, and after waiting for over an hour and 40 minutes, I called to inquire about my order. Despite receiving numerous excuses and being informed that the driver was almost ready, I ultimately requested a refund. I was informed that it would take 5-7 working days for the refund to be processed. However, on the 8th working day, I still had not received the refund. When I followed up with the store, they claimed to have no knowledge of the order and said they would need to contact head office. After contacting head office and explaining the situation, I was informed that since the store had completed the order, a refund was not possible. Additionally, if I wanted to file a complaint, it could take an additional week. Dealing with this situation was incredibly frustrating and time-consuming. I will not be ordering from this restaurant again.
A couple of hours ago I ordered two pizzas and a side (cheesy wedges) for delivery. I waited 1 hour and 20 minutes for my order to be delivered and when i had it I realized they made a mistake with my side (they put me jalapeño bites instead). I called the store again and talked to the manager and what he said to me was: “keep that one and we will get it right the next time.” After asking for a refund they decided to send me my right order half an hour later and asked me to return the wrong order. No apologies or anything (just from the driver who was the only decent person I talked to). The sauce was wrong aswell but I couldn’t be bothered to complain again. Pizzas were not really nice either so definitely never ordering again!!!!
Poor and raw! I didn’t wnjoy it ! For all the commercials i’ve seen I expected more! Maybe it was a bad day for the guys or just tired!
Ordered for the first time and the quality and flavour surpassed my expectation. The unique negative aspect is the price, is expensive for simple pizza, could be cheaper.