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Contribuisci feedbackSo I was going to the drive-thru and I ordered two chocolate frosted cake donuts. He gave me two chocolate glazed. In addition I ordered 1 lb bag of whole bean coffee which he said they do not carry. After I went in to exchange the order, I found the bag of whole bean coffee sitting on the shelf. In addition, the store looked pretty bare and not very appealing. I guess you get what you pay for as far as service.
Obviously everybody was on drugs today. And once again, somehow magically, the entire store has no coffee, and they let twelve of us sit there while they spend fifteen minutes on one customer and failed to get them requested they requested this place is a joke Harker Heights does not run on dunkin they run on drugs
The worst customer service in town… y’all should consider cleaning house before you end up closing house.
We walked into store, female with hair colored, as we waited another waited to be served saw 2 employees but instead of taking care of guest in store we were asked to wait due to them restocking and cleaning while guest waited. No service ! We waited a few more minutes were counted guest waiting one at window 2 in store. Owners need to retrain their management and help, very few donuts available and dry . Rethink spending your hard earn money. Top donuts is the best but closed , Shipley was fresh , friendly and good
Went through the drive thru at 4:35 only 2 people were working. One was really nice and helpful and the other was really rude. This was our first time coming here and we will not be back!!!!!!