Dial Indian - Harlow

Ordered chicken dish. Chicken was stale chewy and very dry. When complained met with a very obnoxious girl. I have been a long standing customer for years but will not be using them again. When I order a meal I expect it to be edible which this was not

The serving are absolutely terrible, absolutely joke will never go there again, when asked why it was so small they said they counted the items there self,even though I sent a picture to them

Waited 2.5 hours for delivery when we were told would be between 45mins to 1 hour. Called after 1.5hours and they said food was on its way and would be 10 mins. Another half hour passed still waiting. Called again and they said the driver had just left. Waited another 20mins and still no food. 2 and a half hours later food finally turns up only to be half poured into the bag… half of the food inedible due to spilling in the bag. Called to ask for a partial refund and they said they will pick up the full order in order to get any kind of refund. Terrible service, shocked by how unprofessional the people answering the phones there. Really disappointed. Won’t be ordering from there again.

This is my top rated indian takeaway, which I've used for years. Although most people use fast food apps to order, I order from their own website or go there and order and wait. The food is superb and the portion sizes are more than fair. I love the value of the 3 and 4 course banquet meals, but my favourite dishes there are the chicken tikka nan roll, sag aloo, sag paneer, and chicken dhansak.

I placed an order tonight online after placing the order, it told me it would be with me 5.40 my order didn't arrive till 6.10 very poor service.