Papa Murphy's Take N' Bake Pizza

The Hartford location always gets the order right and in the time they say it will be ready.

I have had really good service and quality of ingredients at this location until tonight. I ordered online and when I got home my pizza was wrong. The order slip showed exactly what I ordered, however the pizza wasn't made to my specifications. I called to explain the situation and was offered $2 off my next order. Customer service is a joke, you made my pizza wrong, that's not my fault. Replace the pizza on your error. Keep your $2. Oh yeah- I even tipped them.

Excellent pizza.Prices are very fair for such quality.We come to this location because the results are always outstanding.

I ordered online and it said that my order would be ready at 5:51 I got there at about 6 o'clock and my order was not ready until 612. No adult in site. Chose to pay in store. The girl at register had no clue how to pull it up, was flustered because phone rang, had to call 2 managers to figure out how to find my order so I could pay. There was a girl in the back doing dishes and when asked to make more garlic bread was making it WITHOUT gloves on after she was just washing dishes. There was another lady there that was waiting for her order that she placed online and said she had been there for 20 minutes and was still there waiting when I left. WHY IS THERE A BUNCH OF TEENS WORKING ALONE NO MANAGER ON SITE!!

Was there when they opened one person ahead of me. I ordered 2 pizzas they said 15 minutes. That was doable. After 25 min and one person who ordered after me left with her pizza I asked and was told next 35 minutes later I got my pizzas. Understaffed is a big issue but at the calculation of 1 pizza ever 12 min I will not be going back.