The Russell - Hartford

We’ve gotten delivery from The Russell Grab Go twice now and it’s so good! The brown stew chunk (with rice peas, cabbage, and plantains) is my favorite, but the sandwiches (a vegan Irie Kahuna—Jerk BBQ Pineapple Chik'n — and a smoky burger) were also delicious, as is the curry chickpeas. The Russell Salad was also good. Definitely recommend! Clearly labeled vegan options extremely tasty and fresh food.

Large small Jamaican restaurant in Hartford! have they visited jamaika and missed it!? eat here! hands down the best dish was the brown stew chicken! the ache and salt fish attizer was great! the jerk and pork are also good, although the skin is soft and a bit soggy, but the sauce served on the side makes it up. the cocktails are American versions of Jamaica cocktails, but still very good. Warning: 18% of the satisfaction is added to the parties of 4 or more, making the service slow. we were a party of 5 and were warned, there was a 2 hours limit on the table, on which we answered no big thing that we do not plan to sit on the table long (note, the restaurant was perhaps 50% full). it took us 1 hour 50 minutes to get food and get out!

This was my first time here and I definitely liked it alot. The atmosphere was very grown and chill. The waitress was very friendly, helpful, and courteous and checked on us throughout our visit. I most certainly will be back.

The ambiance of the restaurant is beautiful. The vibe is definitely the kind of place where you would want to eat. Our drinks were great but our food was just OK. Small portions of oxtails were definitely not worth the price even with inflation. Waiter was was nice but he seemed to occupied with doing other things instead of checking on his tables even tho the place was slow. I would go back just to see if this was jus an off night but probably wouldn't be my first choice.

The place is beautiful, food was good. This is where the Russell needs help, first let’s start with the very unpleasant hostess. The first face you see when you see when you walk into an establishment should be a welcoming one. But unfortunately this was not the case! I still wanted to support a black own business and give it a try. It took forever for the food to come out! The server was slow, and NEVER came back to check on the table until it was time to pay the bill! This place has so much potential. But they must first learn how to treat patrons. They are winning by default because of the location and the type of food they serve. But I didn’t feel welcome here at all will not go back.. I can’t go back to a place where as a paying customer, I witness staff members talk about guests!! So unprofessional!! By the way, in case you didn’t know- Your guests keep you employed! This could have been such a great experience..but it pains me to say.. it wasn’t!! My advice to the Russell- train you’re staff on how to treat and appreciate your customers. Make your customers feel valued! Advise your bartender Quasi to actually put ALCOHOL in your cocktails that just taste like juice.. Be consistent and show that you care!! Maybe some folks are okay with this type of service.. and have nothing else to compare it too! But I do and this by far is the worst restaurant experience Ive ever had..