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Have been going to Senaida's since the 1980sl. Love their Burrito Supreme their guacamole. Over the years, the burritos are not quite as good as they used to be. Don't know why as it's still owned by the same family. But they are still good. This is a drive thru or walk up to window only. There are picnic tables outside, but most of their business is drive thru.
Been going here for many years and always order the same thing. Have always had great service until today at the Drive up to place order and young kid comes outside to take orders in the drive up and when I order two shrimp burritos and he asked what size I state super and tell him that we only want garlic shrimp, rice, beans and sour cream and he says to me very rudely and very impolite tells me. no you can 't order that, don 't you read the menu, that 's not correct I tell him that is how the owner older gentle man a few years ago told me to order it when I ask him his name he said for what , I told him because I wanted to let management/owner know how you are speaking to customers, the young kid just walked away. When I exited my vehicle to talk to the manager inside, the manager apologized and stated I will talk to him (the kid was standing right behind him). At this point is where the manager should have talked to the young kid right then and there and confronted him and then had him apologize for his discriminatory customer service skills. This kid has most likely been raised with a LARGE SILVER SPOON IN HIS MOUTH for the few short 18 so years of his existence and never been disciplined for treating others poorly. Sad that this new generation treats others so poorly and the Racial profiling and disrespect is unbelievable. PEOPLE TEACH YOUR KIDS BETTER!! THIS IS THE BAY AREA with so much rich culture people are getting meaner and meaner!!! This experience today has made me rethink going back to this location. Not to mention the burrito was drier then usual and not the rich garlic flavor it has had in the past. Sad that I have to post this review.
Got the wrong order, ordered a carne asada happy burrito, got chicken instead.$13.01
Worst service for Mexican food in Hayward. Staff is rude and treats you like your business is an inconvenience to them.