Pizza Express - Haywards Heath

Before booked a table for eight when we arrived, the manager drew a strange face and left us standing for fifteen minutes, while tables were brought by all the corners of the restaurant and replacement chairs from tables with diners to eat a place. once sitting, without apology for the delay we were given menus and left unattended. we were not even offered a drink, let alone asked for our food order. all the time we listened to several other tables complaining about bad service and eating a waiting time over an hour while a stream of supplies collected pizzas for the exit. after another 30 minutes we rose and went and none of the employees could have looked after less. if they want to eat in a restaurant with a attentive manager completely out of their deep and desinterested personal, I cannot recommend pizza express haywards heath very enough. we are at the end of the restaurant next door and had great food with first class service.

I'm not one who left an evaluation, but after a visit in this branch I felt I had to. we were left to sit for 15 minutes without menus before I had to get up and ask for them, it was not particularly busy. service was slow, no one. checked for our food, I had to ask for another round of drinks, wrong eating was bought on the table, waited half an hour for a fresh bread that tasted nothing like garlic, and then waited another 40 minutes for our main. eating was bitterly disappointing and slandered. to override it from one of the damentoilets was out of order. the other was full of used tissue paper and urin. So I used the disabled toilet where there was an outbreak on the wall. incredibly disgusting! will never go back here and I suggest that no one else does.

My girlfriend and I were glad to discover Pizza Express was still open after arriving in Haywards Heath at 10pm on a Friday night, meaning we could have a late dinner and we didn’t have to go to bed with our stomachs rumbling. However, this...chain like many other Italian chain restaurants only seems able to offer a simulacrum of Italian food: it looks like Italian food, it has an Italian name, yet when it reaches the tastebuds, it’s inauthenticity is revealed. The marinated olives we shared to start had a tangy, vinegary taste surely they hadn’t been marinated in vinegar? and the pollo pesto we each had for our main tasted of pasta and chicken and pesto, and it wasn’t unenjoyable, however there was an artificial quality to it, the way a Big Mac tastes like an artificial burger. The chocolate fudge cake and ice cream I had for dessert was the best part of the meal, probably because it was the least Italian thing I ordered. This particular restaurant is big and airy, with shiny, white tiled walls and soft, warm lighting, and our waiter was helpful, however don’t expect anything above average food.

Came here with my boyfriend for a date nice and very pleased that we did- the food was really tasty. As always I love the doughballs! I tried a new pizza “Pollo Pancetta”, it had chicken, pancetta, peppers, mozzarella- all very yummy. The pizza size...is very generous- we both left feeling very happy and full. Also the waitresses were polite and friendly

I placed an order via deliveroo tonight with a place called “Mac n wings”, which is connected to pizza express, at 6:28. We were told the maximum wait was 30 minutes. Our food did not arrive until 8:19. So essentially 2 hours. When it arrived...it was cold. When we opened our order the containers weren’t even half full and looked like they’d been eaten. The containers had no lids meaning the sauce went everywhere. They also had no protective stickers to keep the containers shut. We ordered a Mac and cheese and instead got macaroni with chicken. As I am vegetarian, I could not eat it. The wings my partner ordered were also wrong and came without the garlic sauce that it was supposed to. We have now had to cook our own dinner and our “date night” is ruined. I am requesting a full refund. I believe these problems were entirely down to the restaurant and not deliveroo itself.