Staggering Ox - Helena

Make sure to check your food before you leave. I ordered a sandwich that was incorrectly prepared, but I only realized the mistake after I had already left and the restaurant was closed. Not only was the sandwich wrong, but it also did not meet the usual high standards I expect from them. I've attached a photo of it (the first one) – if you've ever had a great Staggering Ox sandwich, you'll understand that this was not it. The next day, I returned, and the manager offered me a complimentary replacement sandwich after seeing the photo of the original. They clearly hold themselves to high standards. I’ve included a photo of the replacement sandwich (the second one). The takeaway from this experience: always check your food before you leave, and they will make it right if there’s an issue.

I placed a group order for six, and everything was excellent. Our group really enjoyed the unique bread option. I highly recommend Staggering Ox in Helena. It's very affordable and the food is delicious!

Very good sandwiches , the prices are fair and they have a good selection. The sandwiches are in a fun tube and you get your choice of a sauce. I had the nuke with a ranch sauce and they give you plenty of meat in them. You won't walk away hungry

Normally they do a good job and I enjoy their food, but something was really off 6/26. Over 50 minutes for 2 sandwiches. While waiting I saw 4 customers approach due to incorrect orders. 1 customer’s order was entirely lost and they had to re-order. I understand the sign “we don’t make fast food…” but 50 minutes for cold sandwiches and no hot items?

What an insult the Helena location is to the Staggering Ox restaurants. I've been eating at Staggering Ox for over 20 years and have never been unhappy until the Helena location. How do you forget ingredients like ranch sauce and lettuce on 3 sandwiches? Ask for extra ingredients that are included and get none of that ingredient at all. It's a sandwich not rocket science.