Arby's - Henderson

Update Feb 2022: It's been a few months since I wrote my last review. One very important aspect about fast food is consistency. You should expect that the food quality and service to be exactly the same every single time you visit. You'd expect that your fries and sandwich to taste the same 6 months ago as it does today and 2 years from now. That's what makes good fast food. This Arby's location has accomplished that. Kudos to you! I've upgraded this review to 5-stars. Congrats. I really like their Roast Beef and Beef n Cheddar sandwiches. In the past years, their service was not so great and I would drive farther away to a different Arby's. But in recent months (since about Sept 2021), they've been a lot better. I can't give them a full 5 star rating right now because the poor service in the past. I will update this in the future if the good service and food quality remains consistent.

I ordered French dip, curly fries, mozzarella sticks root beer. I LOVE the French dip. The dip was great. I was surprised, but delighted. The thing that lowers this review from a 5 star to a 4 star, is this. The oil used for the curly fries mozzarella sticks is overdue to be changed. It's rancid affects the flavor of the fries sticks. They need to change the oil more often. 2/18/22 I came again for my 2nd time. The French Dip was great, the mozzarella sticks nice cheesy. The situation with the oil, unfortunately, hasn't been corrected. The oil is rancid creating a bad taste with the curly fries mozzarella sticks. I will be trying another location next time. 2 stars.

I had a good time at this plaza a while ago and went to eat lunch here. I haven't tried Arby's in years since they shut down a few in California. I was surprised they still have one in Nevada. I had a pleasant and outstanding experience here. My cashier,he was kind.

The lobby needs a full cleaning and sanitizer wash everything. The main lobby entrance doors were dirty and hand prints all over the glass, the staff were idling at the registration doing nothing and the attitude is down hill. I am surprised that thislocation in Henderson ? ?

Food excellent as always but my drive thru order was missing an item. I called and the gm was very nice and said he would rectify it next time I came in.