Mcalister's Deli - Hendersonville

I just ordered a club sandwich to go from the Indian Lake Blvd location in Hendersonville Tn. When I got home with it there was dark brown hair in it. I will not be back. I will report this to the Health Dept.

Food is always good but service is lacking. You can order ahead and still end up waiting for your food. They usually forget to put something in the bag so I always check when picking up here.

I enjoy the food usually from here. Lately, last 3 visits covers about 3 months), the orders have been slow and wrong. On 7-15, we decided to go because we were in Hendersonville, it's a 25 min plus trip from my house. I ordered a grilled chicken sandwich as a wrap. Which they did. Got home, there was some barely, at my house we call it RAW bacon on the sandwich. Keep in mind, bacon doesn't come on a grilled chicken sandwich. I looked at the receipt and the cashier had entered grilled chicken club. This was my dinner ????. I had also asked for no condiments..it was dripping with honey mustard AND the ticket said no honey mustard ????. So I will take a break from this location for awhile. If you go, have them repeat your order and open everything and check it before you leave, or you may end up eating potato salad only for dinner I don't eat pork).

Quick review.. $15 for a sandwich and a large drink is outrageous. I won't do that anymore. Prices likely set by corporate, not a direct reflection of this store. -0 20 minute wait in below average lunch rush. It's a sandwich... there was however an accurate 20 minute warning prior to ordering. A little much, but -0 King club and an orange cranberry club. King was missing honey mustard (there was some smeared on the cut edge by the knife but not inside), and neither sandwich was toasted. After a large wait and a large price, it couldve at least been right. -2

We travel about 50 mins on special occasions just to visit this location. Since the pandemic, like most businesses, they've faced staffing shortages. However, the staff that remained have been devoted. At times there was just 3 or 4 people working and they were still kind and attentive. We appreciate them and their dedication to good service! We will continue making the 2 hour round trip to see them!