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Contribuisci feedbackThis restaurant is the worst I have ever been to. I have never seen such a disorganized mess and encountered such rude staff! Both the store manager and assistant manager were incredibly disrespectful towards me. They should be terminated because they should not be getting paid to treat customers in such a rude manner. I will definitely not be returning to this establishment.
The staff always seem rushed, the food is of poor quality, the prices are high and do not justify the experience. The menu selection is extremely limited and items often run out within hours. Desserts are stale and unappetizing. Overall, it is a disappointing dining experience.
I went to this restaurant for a quick sandwich, but I regretted it, just like I did a couple of years ago. My sandwich had very little filling and no salad on the side. Considering the price I paid, I expected much more than the small portion they gave me. It was quite disappointing, but I can't fault the staff since they are just following company policy.
Clean and tidy, with average service, but unfortunately my hot chocolate was fairly rank, especially for £2.40. The saving grace that made the difference to this average grade to a lower one, was that toilets were located within this establishment.
Compared to our previous Waitrose cafe in Lincoln where we used to live this one leaves us disappointed. The selection of food choice is limited. The counter is too small but the staff are helpful and always smile. Not keen on their coffee but hot chocolate is good. Could do with improving the menu choice. Especially at lunch time at weekends.