Cafe Rio Mexican Grill - Herriman

We come here very often. Going inside most of the time the people preparing the food are helpful. Sometimes, they mess up my order but it's never anything major. If you do a pick up order, that is when I have run into a lot of issues with my order. The food still tastes amazing though and I usually enjoy everything they make for me and my wife. Overall I know they are short on staff and it's hard to keep up with a lot of customers, but hopefully they can take better quality care of the food so we can continue coming back.

Still decent fast food, but the sweet pork meat along with pinto beans weren’t cooked long enough. Also the dine in eating area was pretty messy. I cleaned the table so that my family could enjoy our meal. 8 visible staff members working the night of July 25, 2022 maybe there is no management tonight

I 've always said this location is the worst Cafe Rio and it 's still true. Super disappointed in this kids quesadilla I paid $5 for. Also, all the responses from the business just say sorry, no real solutions or ways to make it better. Go to any other Cafe Rio by any means possible.

Honestly I would give this no stars if I could. Online it said they close at 11 PM which was convenient for me and my friends because it was 9:50 PM and nowhere else is open. We walked up to check the times on the doors because the pandemic messed things up and we wanted to be sure. The times on the doors said they close at 10 PM and since it was 9:50 we decided to be nice because they were cleaning and it looked like they had been for a while. It wouldn’t have been a big deal, however there were some employees cleaning the store and telling us they were closed, which we were just trying to be sure, then when we turned around to leave them be we heard them mockingly laugh loudly as they shoo’ed us away. Horrible for one, to treat people who were willing to eat there like that, and another to close as early as they did. I would’ve been fine with them closing early but the mocking laugh is what really set me off here.

This literally is the worst Cafe Rio known to man. You’re better off driving the extra 5+ miles to get better service. They never get my to go order right. Then when I tell them it’s wrong they treat me if I did something wrong. They will then take that order and rather than re-do they will try and scrape sour cream off or pick off the pico. Seen signs from the owner that they want the best service and responds to google feedback. But it doesn’t change. Congratulations you have the amazing ingredients of cafe Rio with the worst service ever.