Tropical Smoothie Cafe - Hershey

Great Smoothie! I got the Paradise Point. They have a lot of options, for a good price! The only thing I 'd say isn 't perfect, is the time. Being in Hershey, businesses are expected to be on top of their game. We waited a little longer than I had expected, so that 's my only real complaint . As I said, the smoothies are GOOD though. )Food: 5/5

I’ve been going here for a while due to it being in a great location. Lately the place has gone downhill and it gave me a chance to read other reviewers thoughts. Sadly, I agreed with them that customer service needs to step up. Dirty looks, substandard food, long lines, filthy bathroom, and watered down smoothies are not going to get you return customers. Tonight, I politely asked the staff to make a new smoothie for me because the one they made was chunky, watered down, and simply not as expected. It didn’t taste anything like mango and I didn’t want to risk getting sick. I got a blank stare and was told it wasn’t their fault. I told them that I come here often and I never had to complain about my orders. Same response and both servers started to ignore me. I left giving up my bonus points that I used to get my smoothie. Sadly this is probably the last time I visit this location. Other places in Hershey are opening and deserve our patronage. They simply want it more than this business.

Customer service was horrible. They were rude, seemed annoyed that we were there ordering. They rolled their eyes. I witnessed similar attitude when people ordered after us. One of our smoothies was not even filled to the top. Didn't even want to risk asking them about it in fear they would spit in my smoothie.Food: 4/5

Walking in to order there’s no issues. However, any take out or delivery option whoever has been making the food has been very careless and messy! Multiple of our orders have been wrong. For example asking no cheese DUE TO ALLERGY and then there’s still cheese. I LOVE tropical but it’s just been careless recently!

So I stopped in here for a quick lunch. I actually saw the Thai chicken crunch flat in the window and decided that's what I want it for lunch. The restaurant is really nothing special, but they do have a wide variety of smoothies and some flatbread pizzas available. It's your run-of-the-mill chain style restaurant. Maybe next time I'll try a smoothie.