Wanoya - Het Duifje Nederland

Though our mains got served quickly, we ended up waiting over 15 minutes for a premade desert. Prices are okay, the place is a little understaffed and not very clean. Service: Dine in Meal type: Dinner Price per person: €10–20 Food: 3 Service: 3 Atmosphere: 3

Service here is terrible! Not only did they get my order wrong, but after asking if I can take it home, they took it to the kitchen, and threw it away. When I asked for the bill, it showed the correct order, and they admitted that the kitchen got the order wrong, and apologised for throwing it away. But still made me pay for it. Service: Dine in Meal type: Dinner Price per person: €30–40 Food: 1 Service: 1 Atmosphere: 1

TL;DR. I ended up paying for the wrong order, that they threw away after I asked to take it home, because I already took a bite! The service at this place is absolutely appalling! We came in, and the waiters just looked at us from behind the counter. After standing in the middle of the room for what felt like a minute, one of the waiters walked in our direction, just to walk past us to one of the other tables, while the other two just stood around chatting. We decided to take a seat. And after I almost stood up to go place our drink order at the bar, someone finally approached us. We ordered our drinks, and when the drinks came, we ordered our food. After sitting with empty glasses for quite some time, I finally got a waiters attention for a refill. When our food came, we started eating, but my food was so hot, I couldn't even eat it. I didn't want to make a fuss, and thought I'd just take it home. I ended up eating my wife's dish, as she wasn't very hungry. In this time, no waiter came around to our table the whole tome. After we sat with our empty plates for quite some time, I decided to get up and order desert at the bar. When the desert finally came, I explained the situation, that this is not what we ordered, but it's fine. Just put it in a takeaway for us to take home, and I asked for the bill. After I received the bill, I saw that the bill showed the item I ordered, not the one I received. Proving that the mistake was somewhere between the waiter and the kitchen. After paying the bill, I reminded them about my takeaway. After no one came back to my table, I got up and went to the bar. They apologised, but they already threw it out. I told them that I only had a few bites, and that according to their own slip, they gave me the wrong dish. They agreed, and apologiesed, but said that because I already ate from the food, they won't be giving me a refund! Firstly, if you couldn't tell the difference between the right dish and the wrong dish, how was I supposed to know the difference without tasting it... On your own system, it shows the dish that you should have brought, which means my communication was clear, and you ordered it correctly. But your kitchen screwed up, and no one caught the mistake. And because I made no fuss, you decided to just throw it away, and still charge me for it! This is absolutely appalling! Service: Dine in Meal type: Dinner Price per person: €20–30 Food: 4 Service: 1 Atmosphere: 1

Tasty vegetarian spicy ramen. Service: Dine in Meal type: Dinner Price per person: €10–20 Food: 5 Service: 4 Atmosphere: 4

Delicious food, good portion of hot noodles with good spicy broth. Yakitori also very tasty. Service: Dine in Meal type: Dinner Price per person: €20–30 Food: 5 Service: 4 Atmosphere: 5 Recommended dishes: Beef Tantanmen Ramen