West End - Highland

Booked a table for 6 o’clock on a Saturday, booking was confirmed everything seemed okay. On Saturday noticed it said they were closed on Saturday so phoned up and were told they were closed.. we had not been informed and our special occasion was ruined as couldn’t get booked in anywhere else on such short notice. Very disappointed.

Came recently for a Sunday roast as per advertisement on Facebook page, however when we arrived there was no roast on offer. There was a good choice on the menu however. Having seen pictures of the macaroni on the Facebook page, I decided to order that. What came from the kitchen was not the same as the Facebook photos, no where near. I ate it, but did not enjoy it. My friend had lasagna which was dripping in grease on arrival. We sent it back but it came back more or less the same. I’d say it was heated up. We were the only people in the restaurant so would have expected a higher standard. Some items were removed from the bill thankfully however still left disappointed and hungry.

Brilliant hotel near the coast of Nairn. Very friendly staff on arrival and departure, about a twenty minute walk to the train station if you’re heading to Inverness at any point. Rooms were clean and well kept, the shower pressure was quite low, however. The room was extremely hot when we walked in but was solved quickly just by opening the windows and closing the curtains for a moment. We didn’t go down to bar as we were only stopping for a few hours overnight, but it was a pleasant experience and would definitely recommend for anyone looking to stay in Nairn.

This is a beautiful hotel. We only had about 5 hours to enjoy for to very early flights out of Inverness. Easy access to the airport.

Awful rooms. Decided to travel home late at night rather than stay. Apology from Manager but hotel needing lots of TLC.