Bluegrass - Highland Park

Chris the host had amazing service, coming from customer experience work myself I want to commend his politeness!! 100% DESERVES A RAISE! Food: 5 Service: 5 Atmosphere: 5

Best restaurant on Earth. Excellent service. Love the way they pour the water (you'll see). You gotta go to the lobster boil. They have such a wide variety of meals. I recommend the orange chicken and the corn pudding. Service: Dine in Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5

The food was Superb, Luke was fabulous, polite and humorous and the staff very friendly. Will visit again absolutely Service: Dine in Meal type: Dinner Price per person: $100+ Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Gumbo, Shrimp Grits

Got take out for the family after a long day. The resounding response was a desire to return for dinner as soon as possible. The cocktails were delicious and strong. Service: Take out Meal type: Dinner Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Gumbo

Well, we went there on the recommendation of friends of ours who raved about the food and service. The 4 of us met there and were seated. We did notice that inside the restaurant was not busy at all, but outside seemed a bit crowded. We sat inside. The waiter asked us if we 'd like drinks and we ordered them, but they took quite a long time to get. We ordered Popcorn shrimp as an appetizer and also ordered our main course at the same time, with the server stating that he will course the meal so our appetizers come out first. That didn 't happen... our entrées came out first. We explained to the manager, who had brought the meals out to us, that we hadn 't received our appetizers yet. He politely stated he 'll get our appetizers and remake our entrées. After getting our appetizers, which were very good, we waited another 15 minutes before our waiter told us our ticket was next up, and he 'll be getting our food out. The entrées came out, and most of it was very good, but my girlfriends ribs were dry and not really fall-off- the- bone like we were expecting. We then ordered dessert, with me ordering Key Lime pie and Irish Coffee. Our friends got their dessert and regular coffee fairly quickly, and I got my Key Lime pie, but waited quite a long time for my Irish Coffee. I was done with my pie before the coffee even came, and the reason I got was the bartender was slow! There is no apology for it taking so long but blaming the bartender instead. We got our bill and were told that the manager comp 'd our appetizers and dessert, which was nice, but didn 't really satisfy our overall disappointment with a recommended restaurant that was raved about. Now, maybe our server was having a bad evening, but it 's not likely we 'll go back there, based on the length of time to get our apps, the amount of time it took to receive our drinks (2 rounds), and eating my entire dessert before even receiving my Irish coffee.