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Contribuisci feedbackI visited this restaurant tonight for the last time. I was extremely disappointed with the portion of chips I received, which were very small and not very appetizing. They were soggy and some were even undercooked. At £2.99, it was definitely not worth it. The portion was so small, it couldn't even feed a small mouse. I would recommend saving your money and buying a bag of potatoes and oil to cook them in yourself for half the price. Buyers beware.
Horrible food, expensive and small portions. Children working there who didn't seem to care. It took about 20 minutes to get the bad meal ready. Clearly not enough staff. £12.10 for a small, cold, heavily battered greasy fish and about 20 undercooked chips. Complete disgrace and it's clear that the owners are only interested in making money and don't care about the terrible food they serve. Used to go there when it was Jacks but I will never go back again.
They have closed down Ruislip branch ,it is time to close Uxbridge one now. Ordered cod and chips received tiny old pancake in thick butter mix and when complained only received sorry. Do not waste your money and time on these clowns-it is time to close this circus before they scum more people.
Click and collect order for a family of four. Very simple click and collect process, easy to use website. 2 regular cod, 1 medium cod, one sausage, 3 regular chips and 2 mushy peas. Friendly welcoming staff. Food ready within allocated time slot. All very fresh and piping hot. The batter was crispy, chips were well cooked… not greasy! Tasted great… just like being by the sea! Presentation was lovely. Packaging all paper/cardboard… very aesthetically pleasing. Cannot fault it. Reasonably priced, tasty food. Next time we’ll eat in!
Order took nearly an hour to deliver, when it arrived the food was tepid, but more importantly wasn't actually our order. The delivery driver was of no help whatsoever, the restaurant took 30 minutes to process this information and offered no solutions or options and informed us that if we wanted our money back we would have to pursue a refund through the ordering service we used (just eat).