Blue Laguna Mexican Grill And Cantina

I’m not sure why this place had so many stars when we looked it up. We were the only table at lunch time. Blender was broken so no blender drinks. Half way through our meal a soaked ceiling tile fell directly on my daughter head. The one other table that had come in after us, barely looked up as if this was a common thing here. The waitress just stood there. Finally what I believe may have been the manager, came over as we were trying to clean the broken tile out of our daughter hair. He apologized and comped our half eaten, tile covered meal and we proceeded to Walgreens to buy a comb and new hair clip (hers was broken in the incident). I’m glad this place has had good reviews in the past but for now they need some work. I tipped the waitress as it’s not her fault.

Very strange experience. Had a party of 4. The server took 3 orders down, then inexplicably took the menus off the table and walked away without asking me what I wanted. I said what I wanted as she walked away, and when the food arrived, I had to ask again to bring me my menu selection. They also brought out an appetizer we didn't order in addition to the one we did. When the bill arrived, the server showed the amount on a card reader without any itemized selections shown. I had to ask her to print it out. A card surcharge was built in, even though I was paying cash, which I promptly did and left. I didn't want to be in there one minute longer. Total was $108, even though my wife ordered a single taco, my 2 kids drank water, and my wife and I had lemonade. We've enjoyed this place in the past but vow never to return. Seems that they now enjoy being openly hostile and rude. Don't bother with this place. They clearly had us marked from the moment we sat down to get soaked on the bill and undeserved.

Strange atmosphere. Chairs falling apart covered in plastic. Food portions were small and only average quality compared to what you get at any generic Mexican restaurant. Food didn’t come out at the same time, and my plate (all mismatched) was dirty.Server didn’t give me an itemized bill, just the payment terminal. Only after I requested my receipt did I realize there was a 2% “hospitality fee” in addition to a 4% CC fee. As usual these days the minimum tip option was 18% for average to poor service.Avoid this place unless you’re desperate.

Clean nice ?. 2 sopes for $10 could only eat one. Blue Margherita tastes like mahito . Service was...well obvious she lied. I asked for quso cheese dip. And instead of ok she goes on and on about the cheese dip as if I don't know ? what she's talking about. I said you know to dip the chips in. I'm single she brings a large bowl. I say I'm a single person is that the regular size or is there a small. She she than brings me a small. I get my check $10 for quso. I say was that a small did you update the price she than continues to say same price for regular ?.

The food was really good, but that didn't make up for the fact that they did not check in for refills or bring us extra salsa and we asked two different people twice. They also messed up my boyfriend's sister's order. She is lactose intolerant, and asked for the cheese on the side... the meal was doused in cheese and she asked for a new one with no cheese and they came back with a burrito filled with only two of the multiple fillings. To top off the dinner, they messed up our checks, and rather than going back to review who paid for what check and what was on each, they wanted us to pay for my boyfriend's sister's order and she pay for ours... our orders were completely different.