Jersey Mike's Subs - Hoffman Estates

Jersey Mike's sandwiches have plenty of meat on them. The meat cheese is sliced fresh for your sandwich.

This was my first time coming to this location and it was exceptional! The service was super fast and the workers were all extremely friendly. Not to mention, the sandwich was delicious! (The #42) . I’ll be coming back

Went to grab a couple sandwiches on the way home and the customer service that was provided gives Jersey Mike's a bad name. Plus, the Jersey Mike's website doesn't have a section to tell them about customer's experience which may look like they're ok with poor customer service. We arrived at 8:50 P.M. Yes, it was 10 minutes prior to closing but the restaurant is still open. There were 3 employees (2 female, 1 male) present and they were giving us looks as we were exiting our car and approaching the restaurant. The male employee informed us that the only bread they had left was Rosemary which we were ok with. He then began to grab the pieces for the meat cutter as everything was cleaned and prepped for closing and cut our cheese and meat. All 3 of the employees had faces showing how annoyed they were and it was super uncomfortable for us customers. While the female employee was putting on the condiments, the male employee was banging the meat cutter pieces as he was rushing to clean it up again. When the sandwiches were done, the male and female employees were sighing as they were wrapping up our sandwiches. We checked out at 8:55. When I asked them for their names, they refused to give them and said they didn't need to give it out. Is this really a policy of Jersey Mike's? Yes, it is frustrating when customers walk into any establishment when you're about to close however it is a part of business and doors aren't closed until 9:00 P.M. They are customer service representatives and need to continue to smile no matter how mad or annoyed you may be.

Kid behind counter was wining about making a sandwich. Only took half my order wen said wanted another 2 sandwiches he looked like he was going to

In my opinion this is the best place to get a sub. Service is always great at this place and location is very clean.