Starbucks - Hoffman Estates

When a squirrel?️ needs coffee, that is a place to go. clean, helpful, fast, what they need.

I decided to give this starbucks another chance... which was a terrible mistake. I ordered a caramel frappe and it came out soupy. Employee was nice enough to give me another but it was also soupy at the bottom. How do you mess up a frappe not once but twice... never coming back.

I live near this Starbucks usually they had fresh and great coffee. I drink coffee everyday, since October 2021 something got changed, or brewing machine or they don’t clean the coffee maker.The coffee becoming increasingly bitter so I started going to other Starbucks location in Palatine. It’s far for me but they have great coffee. Today I couldn’t make it to Palatine so went to Starbucks near me, I was wondering to see if the coffee get better. But it was the same bitter coffee?

Didn’t ask for the size and gave me the tallest cup for honey citrus tea which was missing sweeteners which I was made aware while ordering! It cost me a lot!

Great Starbucks. 95% of the staff are friendly, there's always 1 staff that will just ignore you, but that's fine there were plenty other friendly and polite staff members willing to help. My first drink was not correct, but they did remake it right away and it was ?!