Bagel Brothers - Holbrook

I would have given 1 star, but the quality of the food is actually good( when they get the orders correct Recently, the service on the other hand, has been having A LOT of issues. My company orders from there daily, within 1 week, they’ve forgotten or messed up the order 4 out of the last 5 times. I was just charged $12 for an egg sandwich, which I’ve been ordering since March and it’s always $8, unless they raised the prices since yesterday. The women behind the counter told me someone must of forgot to charge me. Yet, I’ve been paying $8 for the same sandwich all year. Sadly, our company will no longer be using them anymore. I advise everyone to always get a receipt to make sure prices don’t change the next day and double check your orders before you leave if you use them. Best of luck to them and I hope they turn things around.

Last visit today. Ordered 2 sandwiches. First was fried eggs, cheese, bacon on a roll. Received scrambled eggs, no cheese (that I paid for) and bacon. Second was scrambled eggs with cheese on a bagel. This one was cut with a dirty knife that had possibly ketchup on it? Whatever it was, it was on the sandwich…nasty. Both returned. I won’t be back. Also, the woman had one glove on but picked up cheese with the bare hand. The same one handling money. You lost a longtime customer. Too many mistakes too many times.

My go to place for great bagels and sandwiches. I drive from Vermont and always bring bagels home. The very best!!!!!!!!

Quality, accuracy, customer service have all decreased. Will leave their phone off the hook when no one is in the store. Prices have well outpaced inflation it’s almost gauging. Won’t ever go back after years of going.

Their jalapeno cheddar cream cheese is slamming! Everything tastes freshly made.