Dunkin' - Hollins

I went to pay with a 50 today and was told they refuse service for the large bill. Reading the other comments goes oh this place is horrible with staff and customer service. So i wasted my time to drive up to be told we have a tiny sticker in the window for the drive thru person to point to; but it would make sense to put it at the speaker we refuse service to people willing to pay with 50 an 100. Well i just went somewhere else, wasted their product cause no you have to throw it away, the policy reduces tips for employees cause people paying with larger bills tend to give cash tips to employees. Paying with a 50 in todays economy and prices should be accepted. All you did is refuse service to someone willing to pay with legal tender. Your sticker doesn't absolve your management without common sense. As for the problems you may have its called the cost of doing business you have to break 50's on cheap things to bad. We all do, your competitors were glad to take my money and provide me service. Your google reviews are not an asset of why anyone should do business with Dunkin but a warning to stay away from us spend your money else where. A customer you refused service to who works right nearby everyday, so its not a small loss i am there sometimes daily and you just lost my business

I ended up getting the turkey sausage breakfast sandwich. I took a few bites and was wondering why it tested a little off. I noticed the egg was covered in mold!!! Please be careful eating here, I hope this doesn’t happen to anyone else. My stomach is so upset right now!

The iced coffee taste like water the employees are rude they didn't even put ice in my iced coffee and wen i asked if I could get ice in it they got an attitude I loved Duncan donuts until i come to the Duncan up here i drive to tennessee every weekend to get my duncan donuts ive never experienced so many rude people I wont go back!!! Managers should really make sure there staff is friendly and make sure they are making there coffee right i work at a fast food place and the experience here is not acceptable

Excellent service and quality food. Bright sounding customer service in the drive through that gave me a correct and prompt order. Drive through is tight for larger vehicles.

This Dunkin was an exceptional experience. Seriously. The staff was very friendly and demonstrated excellent customer service skills, and while they were at it, it was easily in the 10 ten cleanest Dunkins I have ever seen. The bathroom was spotless and every food prep counter was shiny and there was not even a dusting of sugar anywhere. I've visited MANY coffee shops and managed a restaurant staff. It takes a lot to impress me, but this one truly did!