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Contribuisci feedbackI experienced the worst service I've ever had at this restaurant. We waited half an hour for two breakfast sandwiches that we never received because we decided to leave. The person who took our order didn't speak to us at all; she just looked at us, waited for us to place our order, and then nodded at the credit card machine. After waiting for that long and seeing three other parties in line ahead of us, we left without our food. This place really needs management to take a hard look at the situation.
Despite all the hype, I believe Dunkin' Donuts could be more innovative with their donut selections. Each donut seems to be just a variation of fried dough and sugar. I wish there were more options for customization and a touch of gourmet flair. Then again, I shouldn't have too many expectations when I essentially paid $6.99 for six donuts.
The drive-thru service is extremely slow. I had to leave the line along with another car. It would also be nice if the staff at the order box were a bit friendlier.
Worst Dunkin I?ve been to. Zero customer service. We walked over here in the sun about a half hour walk to get coffee for a family of 5. They had a sign on the inside drive through only so we proceeded to wait in the sun without a car in the drive through and nobody answered when it was our turn. We walked to the front window and we were turned away because we didn?t have a car but the gentleman said he could take the order if we came inside so at this point we did. The manager Amber came to the front and was rude, rolling her eyes and said she then couldn?t take our order because it?s drive thru only. After repeating mentioning we don?t have a car and will gladly wait in the drive thru line she finally gave in begrudgingly. Still nobody came to the voice box so we went up to the window where we had to repeat our order several times and then the gentleman poked fun at the fact that we walked a long distance in the sun and still had us come into the Dunkin to receive our order which they could?ve all done in the first place.
Fast and friendly place for a quick pick-me-up! I decided on two jelly donuts. One for now and the other to share or eat for later. They were out of the popular pumpkin cold brew at noon so I opted for an iced coffee which was suggested by the crew. The best time to get a fresh donut is before 4pm. I'm looking forward to my next visit!
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