Wild Carrot and Bar - Hook

This restaurant really needs to determine its demographic. While the food was sublime the restaurant was packed and I mean packed with children. We asked to be moved three times before finding a semi-quiet table. It was like attending a creche. This is fine if you are paying for a chain restaurant but not for a restaurant that purports fine dining. It 's not only the food but the ambience that counts. This could all be rectified by having a family restaurant and one for adults. Service was slow initially too. Had to wait 30 minutes for a cocktail although we were offerred some bubbles as the staff recognised the delay. We were told by staff that the hotel aims for kids at the weekend so sadly we will now avoid but as I said earlier the food was wonderful but sadly overshadowed by the kids.

My wife and I ate here for our Valentine’s Day evening. The thought that went into planning the details was impeccable. Great food, staff and music. A wonderful evening. The décor was well thought through and the table looked beautiful. The customised cocktails made at the table, the beautiful dishes. Everything felt magical and a stylish and romantic evening. And the entire menu was Gluten Free which as a Celiac I really appreciated.

We are quite local to this hotel and it's a great go-to place for a great experience. The hotel has been decorated for Xmas beautifully and no expense has been spared. We had drinks in the bar, then went to the main restaurant. The service, wine and our meal was amazing and we have no complaints. I actually asked to speak to the restaurant manager as our server, Alex provided great service, conversation and additional treats. Cannot fault anything. I will agree with other reviews that there were a lot of children in the restaurant but not sure how this would distract from an amazing experience and warrant a poor overall score. Most children were well behaved and it makes the hotel a great place to be and a great atmosphere. In fairness, one would expect lots of children this close to Christmas. Please keep up the good work.

First, the positives! Good service, lovely staff and great food!!Unfortunately it was like sitting in the middle of a child friendly pub, which we could have gone to for a quarter of the price. Looks like the Four Seasons has lost its way, if they are trying to promote themselves as a fairly average family hotel, rather than a 5 star luxury experience perhaps that should be made clear. We are local to the hotel and, as such, we were looking for a special restaurant for a group of 8 friends to enjoy fine food and wine in a refined restaurant. This was definitely not it, such a a shame, felt bad for the staff as they are obviously aware of the problem and were very professional. Such a shame, we all agreed none of us would return!!

The restaurant had a very noisy atmosphere with unruly children running around, which made for an unpleasant experience. My main course was also unbalanced. However, the service was good and the starter was enjoyable. The staff kindly offered me a discount to make up for the issues. Despite being the only restaurant in the top hotel, it is expensive and not suitable for dining. I do not plan on returning anytime soon.