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MY COOKIES WERE GREAT AS USUAL THE SUGAR COOKIES ARE ALWAYS A MUST GREAT JOB LADIES

Employee was preoccupied with her kids she brought to work and was very rude.

We have ordered from this location before and had a great experience, however, yesterday was not the case. To start with, their phones have been down for two days. We've been attempting to call and ask for an earlier pickup time. We went ahead and attempted to go earlier to try and pick up our cookie cake in the hopes it would be ready. Mind you, we were there for pickup at 3:45 instead of the original 4:45. Only an hour earlier. When the associates were asked if the cake was ready, they were rude and seemed annoyed. We kindly told them we would wait the 30 minutes it would take to get the cake. When the cake was brought out, there was hardly any icing. This is unacceptable and the associates need to work on their customer service. Get the phones fixed too! How does a business run without working phones?!?!

Man I wish I would have gotten her name!! The associate who made this cake did a wonderful job as you can see. She did it in 45 minutes! Like this was a wonderful experience and she was SO kind. I will definitely be coming back to this location. $45 for this cookie cake. Talk about a WIN!!

There were 3 rats inside of this place the lady behind the counter knew it.