The Coolstone - Hope Valley

As always very friendly. Good food pleasant surroundings.

Lovely meal with staff that gave just the right level of attention- perfect way to end our holiday! Excellent value for money too.

Very welcoming host and friendly staff. Lovely meal. Portion sizes could be a bit more consistent but only because you asked! We will be back.

Delicious food although portions on the small side. One small slice of cheese on the cheeseboard was disappointing.

The service was cold unprofessional and uncomfortable . We were given one menu then told she was fetching more and given another menu so 2 menu’s for 3 people ?? not busy either . Asked what ales were on ,she said what do you want ? I asked if they had an sparkling elderflower she said we have an elderflower drink in a bottle . The food arrived ,luke warm ,bland ,lifeless and lacking flavour and skill. My daughter was the last to finish and was made to feel uncomfortable by the front of house who seemed desperate to clear our plates all of a sudden ...again not busy . I found it very hard paying the bill for such an awful experience and gave my review on fb which they removed .This speaks volumes about an unprofessional one hit wonder which does not deliver and word of mouth is a very important tool for your business ...taking criticism and learning from it also shows you believe in your product .Removing criticism shows that you don't really deserve to have repeat custom or a business . We felt unwelcome the minute i arrived having to explain that i wasnt late as i had modified my booking to a later time which they huffed at and shrugged ..we really should have walked at that point .