Mandarin Palace - Hornchurch

My husband and I visited this restaurant for the first time on the 13/09/23. From the moment we walked In to the restaurant we were immediately made to feel welcome and the service was great throughout our time in the restaurant. The staff also accommodated any changes we asked for without any issues. The food was delicious and fresh at a good price. We will definitely recommend this restaurant to our family and friends. We are looking forward to coming back soon

Definitely would not recommend this restaurant. The prices are over inflated and the managers very rude and entitled. The restaurant was dirty and not cleaned in years dust was everywhere and the furniture and decor was very dated. Ribs were dry, sparkling water was flat (which they amend they would not charge for) and the portions were sparse. We could not believe that the manager gave us a bag to put the leftovers he placed his hand on my nieces breast!! Then wanted to add a tip which we asked to be removed as we waited ages for the bill in an empty restaurant and of course they added the cost of the flat water they said they would remove. My tip is clean your restaurant, learn to provide a good service and don’t be vexed when the customer does not feel that you have and keep your **** hands to yourself!!

Staff were nice polite and attentive. Overpriced food portions were small and the whole place was dated. It was ok but I would not go again… save your money and go elsewhere

It doesn’t matter if you dine in or have a takeaway, the food is the same fantastic quantity. It’s certainly not cheap but the quality is amazing. Mixed appetisers had good size ribs and spring rolls and you could see the prawns in the prawn toast. Special chow mein had lots of squid and prawns. For takeaway the food is carefully packaged with cling film around the sauces to prevent spills. Definitely worth splashing out for.

Great surroundings, very clean. Was offered a drink while waiting for our table food was fantastic and service was exceptional.